Know Before You Book
Studio Policy
Please review our policy before booking your appointment.
Introduction
This policy exists to ensure a safe, clean, and professional environment for every client. It outlines the guidelines and expectations for both the barber and customers so we can maintain the highest level of service and satisfaction.
Services & Pricing
All services and pricing are clearly displayed on our website.
We reserve the right to adjust prices based on market conditions, cost of supplies, and inflation.
Any changes to pricing will be communicated to customers in advance.
Appointments
Appointments can only be made through our online booking system.
Please arrive at least 10 minutes before your scheduled time to allow for check-in and consultation.
If you are running late, notify us as soon as possible. If you are more than 5 minutes late without communicating, we reserve the right to cancel the appointment — resulting in forfeiture of your payment for that time slot.
Cancellation & No-Show Policy
We require a minimum of 1 hour notice for appointment cancellations.
If you fail to show up for an appointment without prior notification, the appointment will be cancelled with no refund of payment.
Customer Satisfaction & Feedback
We strive to provide excellent service and customer satisfaction at all times.
If you have any concerns or are not satisfied with your service, please speak with the barber immediately so we can address it.
We appreciate and value your feedback — it helps us improve and maintain a high standard of service.
Payment & Gratuity
Payment is due at the time of booking. In other words, you pay to secure your spot.
Gratuities are not included in the service price and are at the discretion of the customer.
Ready to book?
By booking an appointment, you agree to the terms outlined above.
